Our Software

THE SYSTEM OF CHOICE

Cloud Based System

Prime Ecosystem is a cloud-based workflow system and app that manages your whole business, from anywhere. With integrations across insurance, finance and industry systems, you can run everything through Prime Ecosystem.

PRIME ECOSYSTEM IS THE
SYSTEM OF CHOICE FOR
INSURANCE CONSTRUCTION
AND RESTORATION BUSINESS’S.

Key Product Features

CONTRACTS

  • Prepopulate and auto generate Contracts based on $ value/State
  • Digital Signing function built in to Prime, save on TP app licences

REPAIR MANAGEMENT

  • Create Work Orders directly from Authorised Scope
  • Manage Profits on Orders proactively, before sending to Contractors
  • Quote Requests for obtaining pricing from trades/suppliers
  • Repair Schedules with Gantt Chart that can be shared with all stakeholders

SUBCONTRACTOR MANAGEMENT

  • Compliance management on licences/insurances
  • Auto reporting/notifying of expired or soon to be expired records
  • Trade Portal to receive all work orders/requests and send back real time updates – Notes, Documents, Forms, Dates

SCOPING/SITE REPORTING

  • Scoping/Site Reporting
  • customisable site forms for capturing information on site
  • Native apps for Apple and Android devices
  • Capture photos directly from the Job
  • Trigger events/alerts based on form completion
  • Scope for repairs/reinstatements from site using predefined estimate items, recipes and templates
  • Pricing overrides based on Client, Region, Catastrophe Codes etc
  • Onsite signing of completion certificates, material selections

FINANCE

  • Integration with key finance platforms like Xero and MYOB
  • Invoice approval function within the system, removing paper based approvals
  • Real time reporting/visibility on profitability on job
  • Progress payments available for Sales Invoices

BOOKINGS/SCHEDULING

  • Shared/Customisable Calendars
  • Maps functions for displaying routes, time/distance and clustering appointments
  • Tracking completion of Appointments in real time

DATA REPORTING

  • Customisable management reporting across all aspects of the job/system including auto scheduled reports via Emails

Ready to get started?

ADDITIONAL FEATURES

  • Document Management
  • Communication Tracking
  • Form Templates
  • Job History/Audit Trail
  • Gantt Chart Schedules for Works
  • WHS Incident Tracking
  • Complaint Management
  • Contents Loss Schedules/Quoting
  • Moisture Reading Schedules
  • Quote Requests
  • Customer Portal
  • Equipment Tracking
  • Storage Management

Continuous Improvement in Culture and Product

Prime Ecosystem CEO drives a continuous improvement culture, with regular monthly product releases the team are always adding additional features, automation and improvements to our system, whilst keeping our technology and security to the highest standards.

We follow best practice for data protection and cyber resilience and are ISO27001 compliant. We also engage with a cyber security organisation every 2 years to complete a penetration test to ensure our data and system is as secure as it can be.

If you would like to know more, please reach out here.